BioMed Jena Audiology Devices in the UAE: iHear Is the Exclusive Authorized Distributor

iHear is the exclusive authorized distributor of BioMed Jena’s German devices in the United Arab Emirates. BioMed Jena ranks among the world’s top five suppliers in the audiology and vestibular equipment market, with a combined market share of 58%.

We provide your clinics and hospitals with an integrated range of hearing test (audiology) devices, medically certified to the latest international standards (DIN EN 60645 / IEC 60601 / 93/42/EEC), with full technical support, training, and after-sales service in the UAE.

Who Needs BioMed Jena Audiology Devices?

BioMed Jena audiology devices from iHear are designed for:

Government and Private Hospitals

Equipping and supporting ear, nose, and throat (ENT) departments with advanced medical technology.

Specialized Audiology Clinics

Strategic partnerships with leading accredited audiology clinics across all the emirates.

Medical Colleges and Teaching Hospitals

Supporting academic training programs, hands-on practice, and hearing research projects.

Newborn Hearing Screening Centers

Diagnostic solutions fully compatible with the national DHA / DOH / MOHAP programs.

Schools and Educational Centers

Enabling and supporting people with hearing needs through advanced assistive technology systems.

Medical Research Centers and Universities

Equipping laboratories with the latest studies, technologies, and innovations in modern audiology.

Contracting and Construction Companies

Professional services in occupational noise measurement and hearing protection for hazardous work environments.

Comprehensive Medical Rehabilitation Centers

Integrated hearing rehabilitation solutions and care programs for people of determination and older adults.

eAUDIO USB: Computer-Based Audiometer for Clinics in the UAE

eAUDIOUSB
A new dimension in hearing measurement using pure tones and computer speech

The eAUDIOUSB system: a new dimension in computer-assisted audiometry, encompassing both pure tones and speech. eAUDIOUSB is a state-of-the-art, computer-based audiometry system designed for everyday use. Utilizing the latest electronic technologies, eAUDIOUSB sets new standards in two-channel audiometry. Standardized charts are integrated into a clearly structured interface to ensure optimal system usability.

  • 3 Active Free-Field Channels
  • Patient Response
  • USB 2.0 Port
  • Elegant design suitable for wall or desk mounting

program eAUDIOUSB

The heart of the device beats within the computer. As part of the eAUDIO software, all functions are easily accessible. The device can be controlled manually or in a time-saving automatic mode. Using eAUDIOUSB, eABRUSB, and eOAE, a modern diagnostic center can be created, displaying all relevant data at a glance. The eAUDIO software is integrated with eDM – the Diagnostic Manager. Free online software updates are available.

Probe Tone Frequencies226 Hz, 678 Hz, 1000 Hz ±1% (800 Hz @ 75 dB on request)
Test Tone Intensity85, 80, 75 dB SPL ±3 dB
Total Harmonic Distortion + NoiseLess than 4% (acoustic measurement)
Pressure Range+400 ... -600 daPa
Pressure Accuracy±5% or 10 daPa
Compliance Range0.1 ... 6.0 ml (8.0 ml on request)
Compliance Accuracy±5% or 0.1 ml
Pump Speed100–400 daPa/sec
Pump ControlAutomatic / Manual
Compliance UnitEquivalent air volume [ml] or mmho
Number of CurvesOne item per page with overwrite function
LED FunctionSix colors and a flashing LED indicator to display the current status of the device and probe
IPSI Pure Tone 500, 1000, 2000 and 4000 Hz ±3%
IPSI Indicator Intensity Max. 110 dB HL ±3 dB
Pure Tone 500, 1000, 2000 and 4000 Hz ±3% + user-defined stimulus
Contralateral Intensity Max. 120 dB HL ±3 dB
Contra Headphone DD45 Contra
THD+N Less than 5% (acoustic measurement)
Minimum Intensity 40 dB HL
Measurement Automatic or Manual
Automatic Test 5 dB / 10 dB steps per frequency
Manual Test Unlimited number of curves per frequency and per ear
Stimulus Duration 0.4 – 1.5 seconds (reflex decay 60 seconds)
Perforated Eardrum Active and passive tube opening (Valsalva maneuver)
Intact Eardrum Williams Test (3 curves per ear)
Dimensions (L × H × W) 310 mm × 105 mm × 250 mm
Weight Approx. 1500 g
Probe Weight 4 g
Power Consumption Max. 20 W
User Interface Isolated USB 2.0 port
Test Types Tympanometry, Acoustic Reflex Threshold, Reflex Decay, Eustachian Tube Function (intact and perforated)
Contra Output 6.35 mm
Trigger Input 3.5 mm, opto-isolated 5 kV, internally limited current from 5 to 20 mA
Play Output 3.5 mm, opto-isolated 5 kV, open collector
Environment 10°C to 40°C, max. humidity 90%
Standards DIN EN 60645-5 - DIN EN 60601-1 - EWG 93/42 EEC

 eTYMP USB: Middle Ear Analyzer and Tympanometer

eTYMPUSB
Middle Ear Analyzer

The eTYMPUSB middle ear analyzer is a computerized middle ear analyzer designed for both routine and practical clinical use. The eTYMPUSB allows for the creation of customized test protocols by combining different tests from a suite into a single test path. For example, you can create a simple screening procedure and a more in-depth evaluation. The device features a compact, practical, and attractive design. Key features include: 226 Hz tympanic membrane measurement (standard), a small, lightweight, and easy-to-clean probe, various operating functions via signal separation, self- and contralateral reflex decay testing, Eustachian tube function (ETF) testing with intact and perforated tympanic membranes, measurement of the acoustic response to direct stimulation of a cochlear implant(CI), a scientific testing mode, automatic height correction for accurate permittivity values, storage of all relevant calibration values ​​in the probe, and robust acoustic reflex detection.

eABR USB: Auditory Brainstem Response (ABR) System With Optional VEMP

eABRUSB

The eABRUSB is a two-channel unit for measuring not only auditory evoked potentials (AEPs) but also vestibular evoked potentials (c- و oVEMP). Compact as a remote control, the eABRUSB is a fully integrated, portable device for measuring AEPs. Combining state-of-the-art electronics with a user-friendly interface, the eABRUSB ensures optimal results in both routine and clinical applications. It measures AEPs and vestibular evoked potentials (c- و oVEMP). The eABRUSB features integrated earphones and earpieces. The device automatically selects appropriate calibration values. The ability to create custom test protocols simplifies routine procedures. • Automated Assistance Functions: – Automatic electrode impedance control – Automatic gain control (AGC) – Tap, pulse, quick tap – Automatic noise rejection – Automatic shut-off function – Noise masking – Free selectable protocols – Easy-to-use curve manipulation – Automatic coupler detection – Free lifetime online subscription

eOAE: Newborn Hearing Screening and Otoacoustic Emissions (OAE) Device

eOAE

The eOAE portable device measures transient acoustic emissions (TEOAE) and distorted acoustic emissions (DPOAE): When an auditory signal reaches the auditory system, the inner ear emits a very faint sound known as otoacoustic emissions. Transient otoacoustic emissions (TEOAE) and distorted otoacoustic emissions (DPOAE) are distinguished. Both TEOAE and DPOAE can be measured using the eOAE device. A special screening mode is also available for newborn screening.
The eOAE device also measures transient otoacoustic emissions. It features: • Easy cleaning of probe parts • Good sterilizability thanks to user-defined stop parameters • 4 adjustable profiles • Touchscreen • Time graph or frequency chart display • Optional printer available • Clear management of measurement data on the device as well • QWERTZ keyboard for easy data entry on the device • Graph and tabular display • Full integration with eDM Diagnostic Manager • Easy charging via docking station • TEOAE method • PC software for remote operation • Clear display of results.

  • Sampling rate: 48 kHz
  • Analog-to-digital signal converter resolution: 24 bits
  • Screen: 5-inch touchscreen
  • Weight: 320 grams
  • Battery: 3880 mAh, 400 tests minimum.
  • Headphone output for coverage
  • Dimensions: 141 x 97 x 27 mm
  • Type: Thermal printer
  • Paper width: 57.5 mm
  • Resolution: 8 pixels/mm, 384 pixels/line
  • TypeTEOAE وDPOAE
  • The catalystTEOAE: Non-linear clicks
    DPOAE: Pure tone f1:f2 = 1:1.2
  • Probe cable length1.5 meters
  • Frequency rangeTEOAE: 1-4 kHz
    DPOAE: 0.5-12 kHz
  • LevelTEOAE: 40-90 dB peSPL
    DPOAE: 40-70 dB SPL

AudioBox: Free Field Amplifier for Pediatric Audiometry

AudioBox

The AudioBox is a 4- to 6-channel free-field amplifier. This modern, computer-controlled free-field amplifier is designed to connect up to six passive speakers. The six output channels can be allocated to four input channels. Each input channel can be individually calibrated to up to 50 positions (125 Hz, 250 Hz, etc.). Additionally, upon customer request, the device includes six signal channels for event display. The AudioBox can be used to extend the capabilities of a conventional audiometer for auditory aptitude analysis or pediatric audiometry. Technical specifications: • Windows software • Medical power supply • 4 inputs (maximum 5V) • 6 outputs (100W each) • Isolated USB 2.0 port • API for C/C++, C#, Delphi, and LabVIEW languages

BioMed Catalogue Audiology EN New Edition 2025 2026 web 1 pdf image 046

AudioControl: Audiometry Keyboard for eAUDIO USB

AudioControl
Audiometry Keyboard

This keyboard is specifically designed to provide a comfortable experience during audiometry testing. Two sliders allow you to control tone volume and sound coverage. Sixteen touch-sensitive buttons ensure completely silent operation.
This keyboard works with eAUDIOUSB software and can be easily integrated into OEM applications via the HID Joystick interface.

BioMed Catalogue Audiology EN New Edition 2025 2026 web 1 pdf image 047

eDM Diagnostic Manager: Audiology Data Management Software for BioMed Jena Devices

eDM
Electronic Diagnostic Manager

The Electronic Data Management System (eDM) simplifies and streamlines daily operations.
The (eDM) is the ideal solution for measuring, displaying, managing, and storing ENT data obtained by BioMed Jena devices.
All different tests are easily accessible. To optimize workflow, a measurement schedule can be created for each patient. The (eDM) can also import PDF files from other sources.
Provide remote support with ease—launch the Anydesk remote control software directly from the (eDM).

BioMed Catalogue Audiology EN New Edition 2025 2026 web 1 pdf image 048

Key Features of the Electronic Diagnostic Manager (eDM) Software

One Software for All BioMed Jena Devices

  • A single patient database
  • Easy and quick data preview
  • Customizable display for all measurements
  • Easy data management (one data for all)
  • Import external PDF files / Automatically export PDF files
  • User profiles with independent settings for each user.

Network support

  • Create a measurement chart for each patient
  • Firebird database with no storage restrictions
  • No workplace license required
  • GDT interface included, HL7 available upon request
BioMed Catalogue Audiology EN New Edition 2025 2026 web 1 pdf image 049 e1772424912363
دون عنوان 200 x 200 بيكسل

For more information

Feel free to contact us anytime. Our team is always ready to help you.

BioMed Jena Audiology Devices FAQ: Common Questions About Hearing Diagnostic Equipment in the UAE

What Are Audiology Diagnostic Devices?+
Audiology diagnostic devices are instruments that test hearing and related functions. Examples include audiometers (hearing thresholds with pure tones and speech), tympanometers (middle-ear function), otoacoustic emissions (OAE) devices (inner-ear function, including newborn hearing screening), and auditory brainstem response (ABR) systems (the hearing pathway up to the brainstem). A qualified clinician interprets the results.
Which BioMed Jena Devices Does iHear Supply in the UAE?+
iHear supplies BioMed Jena's audiology devices in the UAE: the eAUDIO USB audiometer, the eTYMP USB middle ear analyzer (tympanometer), the eABR USB auditory brainstem response (ABR) system, the eOAE newborn hearing screening device, the AudioBox free field amplifier, the AudioControl audiometry keyboard, and the eDM Diagnostic Manager software. iHear also offers BioMed Jena's vestibular and balance devices.
What Are BioMed Jena Devices, and What Is iHear's Role?+
BioMed Jena is a German company that makes hearing and balance diagnostic devices, ranked among the world's top five companies in this field with a combined market share of 58% (source: Global Market Insights, 2025). iHear is the exclusive authorized distributor of these devices in the United Arab Emirates, and provides sales, training, technical support, and spare parts locally.
Where Can I Buy BioMed Jena Audiology Devices in the UAE?+
iHear (ihear.ae) is the exclusive authorized distributor of BioMed Jena devices in the UAE, headquartered in Al Ain with a branch in Abu Dhabi. To request a quote or a consultation, contact iHear on WhatsApp at +971 50 208 4569.
What Is the Difference Between the eAUDIO USB and the eTYMP USB?+
The eAUDIO USB is an audiometer that measures hearing thresholds with pure tones and speech, usually through headphones. The eTYMP USB is a middle ear analyzer (tympanometer) that measures middle-ear pressure and eardrum mobility, the acoustic reflex, and Eustachian tube function. The two complement each other, and neither replaces the other: a full assessment often starts with the eTYMP USB to check the middle ear, followed by the eAUDIO USB to measure the hearing threshold.
What Is the Difference Between the eABR USB and the eOAE, and When Do I Use Each?+
The eOAE measures the response of the inner ear (cochlea) itself through otoacoustic emissions (TEOAE and DPOAE). It is quick and non-invasive and is mainly used for newborn hearing screening. The eABR USB measures the response of the auditory nerve and brainstem (ABR) and, with an optional module, vestibular evoked myogenic potentials (cVEMP and oVEMP) to assess balance function. The eABR USB is used when the diagnosis needs more depth than the eOAE alone, or when a problem along the auditory nerve is suspected. The clinician chooses the test.
Which Device Is Used for Newborn Hearing Screening?+
Otoacoustic emissions (OAE) testing is one of the standard methods used in newborn hearing screening programs. BioMed Jena's device for this is the eOAE, which has a dedicated newborn screening mode. Babies who do not pass the screening are referred for further testing, which can include ABR (the eABR USB). Your facility's protocol and the clinician decide on the tests.
Is the eOAE Suitable for the UAE's National Newborn Hearing Screening Program?+
Yes. The eOAE has a dedicated screening mode for early hearing screening of newborns, and it suits the requirements of the government screening programs overseen by the Ministry of Health and Prevention (MOHAP), the Dubai Health Authority (DHA), and the Department of Health Abu Dhabi (DOH) in hospitals and maternity centers across the country. Ask iHear for the datasheet and documents to confirm the requirements for your facility.
Which Devices Are Used to Test Children's Hearing?+
It depends on the child's age. For newborns, the eOAE is used for screening. Infants and toddlers who cannot cooperate with headphones are often tested with behavioral methods in the sound field, where a free field amplifier such as the AudioBox extends a conventional audiometer. For older children, the eAUDIO USB audiometer is used, and the eTYMP USB checks the middle ear. The audiologist chooses the method for each child.
Does iHear Offer Solutions for School Hearing Screening?+
Yes. BioMed Jena's devices, especially the eAUDIO USB for hearing thresholds and the eTYMP USB for middle-ear analysis, are well suited to periodic hearing screening programs in schools and educational centers, helping to find hearing loss early, since it can affect students' learning.
Does iHear Offer Hearing Test Equipment for Occupational Hearing Programs?+
BioMed Jena's audiometers, such as the eAUDIO USB, test hearing and can be used for periodic hearing tests of employees who work in noisy industrial environments, as part of an occupational hearing program. They do not measure noise levels in the workplace. Requirements differ by emirate. In Abu Dhabi, for example, the OSHAD-SF Occupational Noise Code of Practice (CoP 3.0) requires pure-tone air conduction audiometry for employees exposed to 85 dB(A) or more, using audiometers that meet ANSI S3.6-2010 or ISO 8253-1:2010, so ask iHear whether the audiometer you choose meets your program's requirements.
Do These Devices Work Together as an Integrated Diagnostic System?+
Yes, this is one of the main advantages of the BioMed Jena range. Using the eAUDIO USB, eABR USB, and eOAE together, a clinic or hospital can build an integrated audiology diagnostic center, with all data viewed and managed in the eDM (Diagnostic Manager) software, BioMed Jena's one software for its devices.
What Is the eDM Software, and Why Do I Need It if I Already Have the Devices?+
The eDM is data management software that collects the results of BioMed Jena devices (eAUDIO USB, eTYMP USB, eABR USB, and eOAE) in one database for each patient, with PDF import and export and remote technical support through Anydesk, with no workplace licence and no storage limits. Read more about the eDM.
What Are the AudioBox and AudioControl For, and Are They Necessary?+
The AudioBox is a free field amplifier used to extend an audiometer for free field testing, or for testing children who cannot use conventional headphones. It is optional, and essential only for clinics that specialize in pediatric audiometry. The AudioControl is an audiometry keyboard used with the eAUDIO USB software to make daily testing easier. It improves the user experience and is not required for basic operation.
Does iHear Also Supply Vestibular and Balance Devices?+
Yes. iHear also offers BioMed Jena's vestibular and balance devices, such as video nystagmography (VNG), video head impulse testing (vHIT), and VEMP testing, and they can be managed in the same eDM software as the audiology devices. See the vestibular devices page.
Does iHear Train Medical Staff to Use These Devices?+
Yes. As BioMed Jena's authorized distributor in the UAE, iHear provides practical training with your purchase, plus ongoing technical support, unlike buying from unauthorized sources with no guarantee of local training or support.
Are These Devices Suitable for Scientific Research and Academic Training?+
Yes. BioMed Jena devices are used in medical colleges and teaching hospitals to support hands-on student training and audiology research projects, thanks to their accuracy and compliance with international standards (DIN EN 60645 / IEC 60601 / 93/42/EEC).
Where Are BioMed Jena Devices Made?+
BioMed Jena GmbH is based in Jena, Germany, and was founded in 1997. Its devices are marked Made in Germany.
Do BioMed Jena Devices Carry CE Marking, and Are They Registered in the UAE?+
BioMed Jena's datasheets list conformity information for each device. For example, the eOAE datasheet lists Class IIa according to the Medical Device Directive (MDD) and the CE 0124 mark. CE marking is a European conformity marking, and use in the UAE is subject to the requirements of the relevant UAE health authority, so ask iHear for the current registration status and the documents for the device you need.
What Do I Need to Set Up an Audiology Test Room or Clinic?+
The equipment depends on the tests you plan to offer. A basic setup usually includes an audiometer for hearing thresholds, a tympanometer for middle-ear function, and software to manage patient data, in a sound-treated test room. Clinics that test newborns add an OAE device, and clinics that need objective tests add an ABR system. Contact iHear to plan the devices that fit your protocols.
What Warranty and Technical Support Does iHear Provide?+
Contact the iHear team for the full warranty details of each device, depending on its type and model. Technical support and maintenance are available locally in the UAE without the need to ship the device to Germany, which is one of the main advantages of buying from an authorized distributor.
How Do I Get a Quote for Equipping My Clinic or Hospital With BioMed Jena Devices?+
Contact iHear directly on WhatsApp or by phone to discuss your needs (a single device or an integrated diagnostic system), and the team will prepare a custom quote that includes training and local technical support.